We met Jenna on Narcissus Ave in CDM in July 2017. We were always walking through houses to see what was possible for us and had an agent looking for us within our price range. When we met Jenna, my wife and instantly connected with her. She was friendly, bright, and knowledgeable and told us we could get something done in our price range. This was a challenge, as we wanted to do the one-time property basis tax transfer from Laguna Hills to CDM, which meant we couldn’t buy a house in CDM for more than what we our home for in Laguna Hills. Not easy. The first step was Jenna helped convince us to list ours in Laguna Hills, which included her coming to our to see what we were selling and to understand realistic sales price expectations. Tireless, energetic, helpful, and super responsive are words to describe Jenna. She has been so helpful with the sales process every step of the way. She ha…
We met Jenna on Narcissus Ave in CDM in July 2017. We were always walking through houses to see what was possible for us and had an agent looking for us within our price range. When we met Jenna, my wife and instantly connected with her. She was friendly, bright, and knowledgeable and told us we could get something done in our price range. This was a challenge, as we wanted to do the one-time property basis tax transfer from Laguna Hills to CDM, which meant we couldn’t buy a house in CDM for more than what we our home for in Laguna Hills. Not easy. The first step was Jenna helped convince us to list ours in Laguna Hills, which included her coming to our to see what we were selling and to understand realistic sales price expectations. Tireless, energetic, helpful, and super responsive are words to describe Jenna. She has been so helpful with the sales process every step of the way. She has advised us countless times on sale in Laguna Hills to all steps on our Iris purchase in CDM. I couldn’t ask for more honest insight, assessment, and recommendations going forward. We haven’t bought an in 27 years and there were many times of stress and wondering if some type of deal would ever happen. Jenna was truly a resource for us as a Buyer in CDM and a Seller in Laguna Hills; she has carried her load and more. She has learned enough about us, what we like, what we don’t like, and after a while, this became easy and second nature between Jenna, me, and my wife. I consider Jenna a true professional, a friend, and someone at Surterre you should be very proud to have on your team.
Jenna was such a delight to work with. We are soon-to-be Newport Beach transplants from Texas, and what should have been a difficult process of searching for our new forever home from a distance was actually enjoyable. Jenna has extensive knowledge of the Orange County area and we really leaned on her when trying to find the best community to focus our search on. She customized alerts for us to get up-to-the-minute emails with new listings or updated listed prices in the areas we were focused on. While we weren't able to attend initial showings, Jenna offered to FaceTime and send us videos of various properties so we could get a sense of the home from a better point of view than photos. She was honest and thoughtful when talking through various offers we made and helped us negotiate a favorable price on our home. She was extremely responsive and was always one step ahead of the process o…
Jenna was such a delight to work with. We are soon-to-be Newport Beach transplants from Texas, and what should have been a difficult process of searching for our new forever home from a distance was actually enjoyable. Jenna has extensive knowledge of the Orange County area and we really leaned on her when trying to find the best community to focus our search on. She customized alerts for us to get up-to-the-minute emails with new listings or updated listed prices in the areas we were focused on. While we weren't able to attend initial showings, Jenna offered to FaceTime and send us videos of various properties so we could get a sense of the home from a better point of view than photos. She was honest and thoughtful when talking through various offers we made and helped us negotiate a favorable price on our home. She was extremely responsive and was always one step ahead of the process once we were under contract. Jenna has an extensive network available to her and her clients including mortgage Brokers, escrow agents, and a variety of home improvement contractors in addition to her knowledgeable colleagues at Surterre. We would highly recommend Jenna to anyone looking to buy or sell a home, and without hesitation know that if or when we make our next move, Jenna will be our first call. We're extremely excited about moving into our new home and am glad to say I have a new friend as well.
We recently purchased a home in Costa Mesa and Jenna was hands-down, the most professional, knowledgeable, and caring agent we have ever worked with. During phase one (the home searching process), she emailed us daily with the available listings in the cities we were interested in. When it came to phase two (touring the homes), Jenna scheduled multiple viewings in order for us to maximize the day and really see what was out there. During the tours, she listened to our feedback and became familiar with the type of home and feel we were searching for. This helped narrow the field even more. Finally, when we found our dream home (phase three: the home buying process), Jenna was incredibly awesome. She asked all the right questions and gave us the answers we needed. If there was anything she was unsure about, she would research it and get back to us in a timely fashion. Throughout escrow and…
We recently purchased a home in Costa Mesa and Jenna was hands-down, the most professional, knowledgeable, and caring agent we have ever worked with. During phase one (the home searching process), she emailed us daily with the available listings in the cities we were interested in. When it came to phase two (touring the homes), Jenna scheduled multiple viewings in order for us to maximize the day and really see what was out there. During the tours, she listened to our feedback and became familiar with the type of home and feel we were searching for. This helped narrow the field even more. Finally, when we found our dream home (phase three: the home buying process), Jenna was incredibly awesome. She asked all the right questions and gave us the answers we needed. If there was anything she was unsure about, she would research it and get back to us in a timely fashion. Throughout escrow and closing, she was tenacious, organized, and meticulous, qualities we admire and respect. We cannot say enough great things about her and look forward to working with her again in the future. If you are beginning your search or looking for a new agent in the Orange County, California area, trust me, you will not be disappointed. Thank you for everything Jenna.
This was our first home buying experience and Jenna was fantastic from start to finish. She was great at guiding us through the nuances and helped us keep focused on options that fit us best. It would have been easy for her to push us in another direction to speed up the buying process but she always listened to our wants-needs and found ways to accommodate our schedules for viewings. She was invested in our process as if she was buying herself and I really appreciate her professional yet personal approach to her work. We were incredibly intimidated at the beginning but Jenna helped make this process fun and also helped us find the perfect fit for our budget and desires. Once we found the right option we were able to get an offer accepted and zipped through escrow thanks to Jenna's experience and access. She was an absolute pleasure to work with and couldn't recommend her any more than w…
This was our first home buying experience and Jenna was fantastic from start to finish. She was great at guiding us through the nuances and helped us keep focused on options that fit us best. It would have been easy for her to push us in another direction to speed up the buying process but she always listened to our wants-needs and found ways to accommodate our schedules for viewings. She was invested in our process as if she was buying herself and I really appreciate her professional yet personal approach to her work. We were incredibly intimidated at the beginning but Jenna helped make this process fun and also helped us find the perfect fit for our budget and desires. Once we found the right option we were able to get an offer accepted and zipped through escrow thanks to Jenna's experience and access. She was an absolute pleasure to work with and couldn't recommend her any more than we are. Thanks to Jenna we are in a perfect place that we couldn't be more excited about.